Shipping & Delivery Policy

Shipping & Delivery Policy

At Chris & Natalie, we aim to deliver your order as quickly and efficiently as possible. Below you will find all relevant information regarding our shipping and delivery process.

1. Processing Time

All orders are processed within 1–3 business days.

Once your order has been shipped, you will receive a confirmation email containing your tracking information, allowing you to monitor the delivery status of your package.

2. Delivery Time

The estimated delivery time is 3–7 business days, depending on your location.

Please note that delivery times are estimates and may vary due to:

  • High demand or peak seasons

  • Customs clearance procedures

  • Delays with shipping carriers

We are not responsible for delays caused by external factors beyond our control.

3. Shipping Method & Origin

All orders are shipped directly from our international suppliers.

In most cases, products are dispatched from China, which allows us to offer competitive pricing and a wide product selection.

Depending on your country, customs duties, import taxes, or additional fees may apply. These charges are the responsibility of the customer.

4. Shipping Costs

Shipping costs are calculated at checkout and depend on:

  • Destination country

  • Package weight

  • Selected shipping method

The total shipping cost will always be clearly displayed before completing your purchase.

5. Responsibility for Delivery

  • Once the tracking information confirms that a package has been delivered to the provided address, responsibility transfers to the customer.

  • Customers are responsible for providing accurate shipping details at checkout.

  • Any errors in the shipping address must be reported within 24 hours of placing the order.

We are not liable for lost or misdelivered packages due to incorrect address information.

6. Contact Information

If you have any questions regarding shipping or delivery, please contact us at:

Business Name: Chris & Natalie
Email: info@chrisandnatalie.com

We reserve the right to update this Shipping & Delivery Policy at any time without prior notice.