Terms & Conditions
Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of Chris & Natalie. By accessing our website and placing an order, you agree to be bound by these terms.
1. Applicability
By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.
2. Product Information
We make every effort to ensure that all product descriptions, images, and information are accurate and up to date. However, errors such as typographical mistakes, inaccuracies, or omissions may occur.
We reserve the right to correct any errors and update product information at any time without prior notice.
3. Orders & Payment
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Orders will only be processed after full payment has been received.
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Available payment methods may vary depending on your country or region.
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Customers are responsible for ensuring that their selected payment method is valid and available in their location.
We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or unauthorized transactions.
4. Processing & Delivery
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Processing Time: 1–3 business days
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Shipping Time: 3–7 business days (depending on destination)
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Orders are shipped directly from our international suppliers
Please note that delivery times are estimates and may be affected by external factors such as customs delays, holidays, or logistical disruptions.
5. Returns & Cancellations
Please refer to our separate Return & Refund Policy for detailed information regarding returns, exchanges, and cancellations.
6. Liability
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We are not liable for loss or damage during shipping if the tracking information confirms that the package has been delivered to the address provided by the customer.
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Customers are responsible for providing accurate and complete shipping information.
7. Intellectual Property
All content on this website, including but not limited to text, images, logos, and design elements, is the property of Chris & Natalie and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited without prior written consent.
8. Complaints Procedure
If you have any complaints, you may submit them via email at:
We aim to respond to all complaints within 5 business days.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website constitutes acceptance of any changes.